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US Returns/Exchanges
Note: All Shipping Costs Are Non Refundable
All Request For Returns or Exchanges MUST be made within 14 days of delivery. All Returns/Exchanges Must Have A Return Authorization Number (RA #).
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All Returns are charged a 15% restocking fee.
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Exchanges are charged a $10 Exchange shipping fee for any item to help cover our re-shipping cost.
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Note: Exchanges can only be for same item in another size.
- All Shipping charges are non-refundable.
- All Returns or Exchanges must be issued a Return Authorization Number (RA#), from Bikers Leather prior to returning any merchandise.
- All Merchandise Must Be Recieved By Us Within 10 Days From The Date An RA# Has Been Issued.
Late Returns: Unfortunately, items received after the 10-day return period cannot be accepted for a refund or exchange , and your package will not be accepted and returned to you. If we receive the same late return package a second time, we will keep your merchandise and no credit will be issued.
To Return or Exchange merchandise please follow these steps:
- Before returning/exchanging any merchandise, you must first obtain a RA #.
- You can obtain a RA # by calling 1.407.931.1888 or online, using our return/exchange RMA form on our site.
- Once you have been issued a RA #, you may return your merchandise.
- Please repack the merchandise in it's original packaging (the same way you originally received it).
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Clearly write the RA # on the outside of the package. (DO NOT write on the manufacturer's box).
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Packages without an RA # clearly marked on the outside will be REFUSED.
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Enclose A Check Inside Box In The Amount Of $10 For Any Exchange - To Cover Re-Shipping Costs.
Bikers Leather
103 Broadway
Kissimmee, FL 34741
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Once we receive and confirm the condition of the merchandise, we will then process your request for a refund or exchange.
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Payment Of $10 for reshipping costs must be made before exchange Item will shipped.
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If requesting a refund the 15% restocking fee will be deducted from your refund total once approved.
Damages:
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If you receive a damaged item, you will have 5 days to contact us. Please contact us immediately at 1.407.931.1888 and a Sales Associate will instruct you from there.
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After 5 days, we will not be able to file a claim with our shipping company.
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There will be no refunds or exchanges on damaged merchandise after the 5 days.
Thank You,
Bikers Leather |